Terms and Conditions for Purchased Services

These Terms and Conditions apply to the purchase and use of services provided by SafeMed Disposal, referred to in these Terms as “SafeMed,” “we,” “our,” or “us.” The customer purchasing services is referred to as the “Client,” “you,” or “your.”

By purchasing services through the SafeMed website, placing an order, scheduling service, or otherwise using SafeMed’s services, you agree to the terms below.

1. Agreement Term

Unless otherwise stated in writing, service agreements begin on the date of purchase and continue for an initial term of one (1) year.

At the end of the initial term, the agreement will automatically renew for additional one-year terms unless either party provides written notice of non-renewal at least sixty (60) days before the end of the current term.

During the term of the agreement and any renewal period, SafeMed shall be the exclusive provider of the purchased services for the Client, unless SafeMed agrees otherwise in writing.

2. Services Provided

SafeMed will provide medical waste disposal and related services in accordance with applicable federal, state, and local laws, rules, and regulations.

Services may include, depending on the service purchased:

• Regulated medical waste pickup
• Sharps container service
• Pharmaceutical waste disposal
• Secure document destruction
• Related disposal documentation
• Manifest or destruction records, when applicable

SafeMed will use appropriately qualified and/or licensed personnel to transport regulated medical waste and other applicable materials generated at the Client’s premises.

3. Scheduling and Pickup

Pickup and service scheduling will generally occur during the Client’s normal business hours, Monday through Friday, excluding holidays.

Observed holidays may include New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and any other holidays observed by SafeMed.

SafeMed will make reasonable efforts to complete scheduled pickups in a timely manner. Service dates may be adjusted due to weather, holidays, route changes, equipment issues, staffing, emergencies, or other operational needs.

4. Billing and Payment

SafeMed will provide the Client with billing information and, where applicable, service documentation such as manifests or destruction records.

Payment is due according to the billing terms provided at the time of purchase, invoice, or service agreement.

Payments received more than thirty (30) days after the date of SafeMed’s invoice may be subject to a late charge of one and one-half percent (1.5%) per month, or the maximum amount allowed by law, whichever is less.

SafeMed reserves the right to suspend or cancel service for unpaid balances, failed payments, or accounts not in good standing.

5. Fuel Surcharge

A fuel surcharge may apply if fuel prices exceed $4.20 per gallon. Any applicable fuel surcharge may be added to the Client’s invoice or service charges.

6. Containers and Equipment

Any containers, bins, boxes, or other equipment supplied by SafeMed remain the property of SafeMed unless otherwise stated in writing.

The Client is responsible for the proper use, care, and return of SafeMed-owned containers and equipment. The Client may be responsible for replacement costs if SafeMed-owned containers or equipment are lost, damaged, destroyed, altered, or not returned.

7. Client Responsibilities

The Client is responsible for ensuring that all waste, materials, and items provided to SafeMed for pickup or disposal are properly identified, packaged, stored, and made available for pickup in accordance with applicable laws, regulations, and SafeMed instructions.

The Client agrees not to place prohibited, hazardous, unauthorized, or improperly packaged materials into SafeMed containers.

SafeMed reserves the right to refuse pickup or service if materials are unsafe, non-compliant, improperly packaged, inaccessible, or outside the scope of the purchased service.

8. Service Issues and Default

If the Client believes SafeMed has failed to perform a required service obligation, the Client must notify SafeMed in writing and describe the specific issue.

SafeMed will have thirty (30) days from receipt of the notice to review and cure the issue, if applicable.

If the issue is not cured within that time period, SafeMed may cancel the agreement or take other appropriate action allowed under these Terms.

9. Cancellation and Non-Renewal

Either party may choose not to renew the agreement by providing written notice at least sixty (60) days before the end of the current term.

SafeMed may suspend, cancel, or terminate services if:

• The Client fails to pay amounts owed
• The Client misuses SafeMed containers or equipment
• The Client provides prohibited or non-compliant materials
• SafeMed is unable to safely or legally provide service
• The Client violates these Terms
• Continued service becomes commercially, legally, or operationally impractical

Cancellation does not relieve the Client of responsibility for amounts owed for services already provided, outstanding invoices, unreturned containers, or other applicable charges.

10. Notices

Any formal notice required under these Terms must be provided in writing and delivered by United States mail, postage prepaid, registered or certified mail, or by another written method accepted by SafeMed.

Notices should be sent to the address provided by the applicable party or to any updated address designated in writing.

11. Force Majeure

Neither party shall be liable for delay or failure to perform obligations under these Terms when the delay or failure is caused by events beyond that party’s reasonable control.

Such events may include, but are not limited to, acts of God, severe weather, strikes, labor disputes, equipment delays, transportation delays, inability to obtain materials, governmental actions, emergencies, or other causes beyond the reasonable control of the affected party.

Financial inability to perform does not qualify as a force majeure event.

12. Governing Law

These Terms and any related agreement shall be governed by the laws of the State of Michigan.

13. No Waiver

Acceptance by SafeMed of any payment at a time when the Client is in default shall not be considered a waiver of that default or any other default.

SafeMed’s failure to enforce any right or provision under these Terms shall not be considered a waiver of SafeMed’s right to enforce that provision or any other provision in the future.

14. Entire Agreement

These Terms, together with the Client’s order, invoice, service selection, checkout confirmation, or any written service agreement provided by SafeMed, make up the agreement between SafeMed and the Client for the purchased services.

If any part of these Terms is found to be invalid or unenforceable, the remaining portions shall remain in effect.

15. Contact

Questions about these Terms or SafeMed services may be directed to SafeMed using the contact information provided on the SafeMed website.